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Privacy Policy

Legal Ownership and Identity

RichmondIron.com and the brand Richmond Iron are owned by O. K. Foundry Co., Inc., a Commonwealth of Virginia corporation registered as a Virginia stock corporation in 1956. O. K. Foundry Company has been located in Richmond, Virginia since 1912 and the legal address and physical address for all foundry works are at 1005 Commerce Rd., Richmond, Virginia 23224, USA since 1947.

Privacy Promise

O. K. Foundry Co., Inc., Richmond Iron, and RichmondIron.com attempt to collect the least amount of personal data possible for the purchase, payment and shipping of castings and/or correspondence about potential purchases and customer service follow up after sales. Personal data shared during any contact with O. K. Foundry Co., Inc. is only used to further fulfillment of sales or services from O. K. Foundry, employees, third party contractors or delegates required to fulfill an explicit request.

O. K. Foundry Co., Inc. does collect any personal information and sell it to other companies for marketing purposes. Anonymous data is also not used to collect pay for click, banner ads, or any other revenue generating technology on OK Foundry website properties. O. K. Foundry may purchase internet ads like Google Adwords, or Facebook Ads to help attract visitors to our websites, but we do not enable or configure browser cookies or other technology like Facebook Pixel to track website visitors from ad clicks with personal information. Ads from Facebook, Google or the other internet giants may include tracking code that we cannot disable but we assume that advertising on the largest platforms include privacy provisions that are generally safe and widely acceptable.

Richmond Iron and O. K. Foundry Co., Inc. is committed to providing the most private, upscale and secure e-commerce and web browsing experience possible with current technology, tax and regulatory requirements. Our policies, technology, risks and protections are documented below.

Hosting, Servers and Technology

RichmondIron.com is hosted by SiteGround, SG Hosting Inc., a US corporation registered in the State of Delaware with legal offices in Virginia. SiteGround is a premium hosting service with a good reputation for privacy and security. Website hosting servers are under constant attack by hackers, foreign governments and other entities and by purchasing hosting services from a premium hosting company with servers located in the United States, Richmond Iron seeks to provide a secure e-commerce and web browsing experience for its customers. Webhosting technology is complex and constantly evolving to meet requirements for web browsing functionality and security threats and premium hosting companies like SiteGround use the latest technology for privacy and security. See more here: https://www.siteground.com/kb/how_does_siteground_protect_my_website/

RichmondIron.com was built with WordPress from WordPress.org. WordPress is free open source software that operates 35% of the world’s websites. Although free and open source, the WordPress platform has 50 experts who work on security and the entire social community who contribute to monitoring and revising the security technology of WordPress is 1,000’s of developers around the world. Richmond Iron runs the latest versions of WordPress available to make sure the most recent security measures are in place. See more about WordPress security here: https://wordpress.org/about/security/

The eCommerce functionality of RichmondIron.com come is built on WooCommerce, an open source e-commerce solution for WordPress. Open source software allows Richmond Iron to utilize the best practices for Unix/Apache based website solutions at a reasonable cost.

Payment Systems and Financial Data

Richmond Iron processes all payments through PayPal on the PayPal platform. All payment interactions and data collection are redirected to PayPal and occur on PayPal’s servers and platform. PayPal is widely recognized as one of the safest if not THE safest way to make payments online. PayPal offers several layers of protection in addition to what you might have from your credit card issuer. For more information about buyer protections from PayPal go here: https://www.paypal.com/webapps/mpp/buyer-protection

Richmond Iron does not ever hold or retain credit card account or other payment specific information since it is all done on the PayPal platform. This should greatly reduce or eliminate the possibility that credit card or bank account information could be captured in a website attack on RichmondIron.com.

Order Information

Order information including your e-mail address, name, address and phone number if provided is retained on our web servers for 3 years to support warranty claims and to provide discounts to repeat customers. This data may also be required for Sales Tax reporting.

Upon request, order information can be deleted and removed from our servers. Some information may be retained in server and software backups, but these locations are only accessible to system administrators and other people with the highest security authorizations on our systems and the web hosting providers systems.

Shipping Information

All shipping is handled by UPS and names, addresses and phone numbers are transferred to the UPS systems to provide pickup and delivery of orders. Richmond Iron chooses to use UPS for shipping since it is a highly respected carrier and uses only professional UPS full time employee drivers to make deliveries. For more information about fraud protection when receiving packages go here: https://www.ups.com/us/en/help-center/legal-terms-conditions/fight-fraud.page?

E-mails and E-mail Addresses

E-mail addresses and e-mails are used extensively to process orders and for correspondence. Richmond Iron restricts the use of e-mail addresses to order processing and tracking on the Richmond Iron WooCommerce web server platform and for correspondence. Richmond Iron uses Google G-Suite in the Cloud and Gmail through the Chrome browser to conduct e-mail correspondence which limits the exposure of e-mail address information to the Google servers and the encrypted browser connection leveraging Google’s anti virus, anti spam and privacy protections. While this is a secure way to handle e-mails and e-mail addresses, e-mail is inherently an insecure technology for communication and customers who want more security may want to create one time or anonymous e-mail accounts to place orders or conduct correspondence with Richmond Iron.

E-mails sent to RichmondIron.com or OKFoundry.com e-mail addresses other than webstore@RichmondIron.com, may be downloaded and read on corporate PC’s using Outlook or other e-mail readers. This would be typical for an ongoing correspondence for custom castings, but his avoided for web store orders of stock items.

O. K. Foundry Co., Inc. and Richmond Iron does not ever sell or distribute lists of e-mail addresses to any third party for marketing purposes and would only use e-mail addresses for marketing past customers if someone has explicitly opted in for promotional e-mails and any e-mail promotions would include an easy to use one-click opt out link.

Cookies

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

These cookies are what is minimally required to enable the WordPress Login functionality and other e-commerce in session functionality. O. K. Foundry Co., Inc. and Richmond Iron does not use cookies intentionally to collect customer browsing behavior for marketing purposes and attempts to disable automatic cookie use that may come from the major internet search, social media and internet marketing platforms like Google, Facebook, Instagram and YouTube. Unfortunately, there may be some cookies used by the major platforms that are difficult or impossible to disable without losing key functionality or without extensive custom coding.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Google Analytics

O. K. Foundry Co., Inc. and Richmond Iron is not using Google Analytics on RichmondIron.com to further increase our customers privacy. Linked websites including OKFoundry.com may be using Google Analytics to measure web site traffic.